S.C.A.N.
Sense Confirm Analyze Navigate
SENSE : This isn’t just about hearing words—it’s about tuning into everything the buyer communicates, both spoken and unspoken. SENSE means observing body language, tone, pacing, and emotional signals to uncover what’s really going on beneath the surface. By identifying dominant emotions, intensity levels, and physical cues like posture or eye contact, you build a fuller emotional profile. The goal here isn’t to diagnose—it’s to notice. When you tag what you see and feel, TrenchesCRM can help surface coaching insights and hidden opportunities that might otherwise go unnoticed.
Confirm & Analyze
This stage is about emotional alignment and strategic discovery. It’s where you validate the buyer’s emotional signals, uncover their deeper motivations, and identify their decision-making style. By confirming what’s expressed and analyzing what’s implied, you move beyond surface-level needs and get closer to the root challenge they’re trying to solve.
Navigate: This is where insight becomes action. Based on everything uncovered, reps suggest a next step that reflects the buyer’s emotional style, decision logic, and root challenge. Navigate isn’t about pushing—it’s about guiding with relevance, empathy, and strategic clarity. The goal is to offer a follow-up that feels aligned, helpful, and easy to say yes to.
The email options below have been thoughtfully crafted to reflect the recipient’s SCAN-identified personality and emotional behavior profile. It’s designed to resonate in a way that feels natural and respectful, increasing the chances of a positive reception. That said, human responses are complex and unpredictable—TrenchesCRM cannot guarantee a specific outcome.