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Intelly

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Intelly

The intelligent social spot for clarity and coaching.


Intelly is the final piece in the TrenchesCRM blueprint — a premium community space where emotionally intelligent professionals, master client psychology, refine objection handling, and build legacy through connection.

Individually, TrenchesCRM’s tools are powerful. Together — with Intelly anchoring the experience — they form a scalable ecosystem for customer retention, growth, and emotionally resonant engagement.

Now open to the public, Intelly invites founders, coaches, and small teams to join the conversation. No paywalls. No gatekeeping. Just clarity, coaching, and community—designed to restore momentum and make emotional intelligence teachable.

Whether you're onboarding clients, navigating objections, or building a brand that resonates, Intelly is your tactical advantage.

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A Blueprint for Customer Growth & Retention

"In The Trenches" was created by Bruce Albright, and is a definitive guide for sales representatives, company owners, and sales executives to go beyond standard practices and procedures and achieve a level of sustained success that only the top 1% of all salespeople truly reach.


The lessons within this blueprint are universally applicable, whether you are selling a non-tangible service or a complex, custom-made product. These strategies will elevate you from a transactional salesperson to a legendary professional, ensuring consistent client growth and rock-solid retention. Are you ready to take a quantum leap in your career and transform your client base into your most valuable asset?

In the frantic world of sales, the chase for the next deal often overshadows the immense power of nurturing the customer you've already won. Many sales professionals focus solely on acquiring new business, treating the closed deal as the finish line. This transactional mindset…

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In The Trenches with Intelly


Meet Intelly, he will be bringing you excerpts from the book In The Trenches A blueprint for Customer Growth and Retention the source of TrenchesCRM. If you have questions post them here.
Meet Intelly, he will be bringing you excerpts from the book In The Trenches A blueprint for Customer Growth and Retention the source of TrenchesCRM. If you have questions post them here.

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Why Timing Matters More Than Tactics

In my book, I explore a behavior we all share — the ebb and flow of our energy across the workweek. It’s not just about what we say, but when we say it.

Think about Monday morning at 8:00 a.m. Would you rather sip your coffee and gather your thoughts… or dive into a vendor call?

Now picture Friday at 4:30 p.m. Are you ready for an intense conversation… or mentally halfway into your weekend?

These aren’t quirks — they’re patterns. And when we ignore them, we risk friction, missed connections, and wasted effort.

That’s why VIBE encourages every team to establish a “best day to call” protocol. It’s not just about efficiency — it’s about emotional intelligence. Respecting your contact’s rhythm builds trust. It shows you’re not just reaching out — you’re tuning in.

As we approach launch, we’re doubling down on these micro-strategies. Because the future of CRM isn’t…

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Timing Isn’t Everything—But It’s Close

Before you make that first follow-up call, ask yourself: Is your buyer even emotionally available right now?

From In The Trenches: A Blueprint for Customer Growth:

“The real art of time management isn’t about your calendar—it’s about theirs.”

Here’s the truth:

  • Monday mornings are for coffee and weekend recaps—not conversion.

  • Friday afternoons? Your buyer’s already halfway out the door.

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